Frequently Asked Questions

Here are some of our most frequently asked questions by our customers.  We hope these help you too!

Yes - We want to give our customers the service they expect and the best service we can, at this time we cannot take walk ins for Bridal Gown and Bridesmaid appointments. This is to ensure our customers receive the best experience and service possible!
Your Bridal Gowns appointment is scheduled for up to 1 hour and 45 minutes. Your Bridesmaid appointment is for 1 hour and 30 minutes.
You do not need to bring anything with you, just an open mind and your closest loved ones and friends, unless you have a favorite item you'd like to bring with you! We have undergarments for you to use while finding the gown of your dreams.
We suggest to bring the people with you who will help you make the perfect decision. We have seating for about 3 people during our busiest times, but if you wish to bring more, there is always standing room!
Of course! We want you to feel comfortable at Brandi's, so you will have a private dressing room where a stylist can help you. We do not want you to have to dress in front of anyone else. Your party will have seating outside of your dressing room where you will strut your stuff on our runway to dazzle them!
At Brandi's our selection of gowns is so great, we have dresses everywhere, so there doesn't leave much room for places to have champagne or wine with your friends, so we do not allow anything to be brought into our store. Including any other food or drinks cannot be brought into our store.
Bridal Gowns: $859 - $5000 - with most gown below $1499
Bridesmaids: $139 - $369
Mom's: $199 - $569
Tuxedos for Rent: $129 - $169 (*may be add on items)
Of course! We want you, the Bride, to be in charge! We bring you and your party into our two magnificent bridal gown rooms and you get to touch and feel each gown! We just met you and no one knows your style like you do, so we want you to pull some gowns to try on. Your stylist will probably go back and pull a few more during your appointment once you find a style you love as well. All of our bridal gowns are arranged by price, so it is easy to stay within your price point.
We have a wonderful selection of Gowns you can buy right off the rack and take home with you that day! These gowns are ideal for those quick weddings or if you're looking for a great deal! They are on sale and can be taken out of the store the day you buy your gown.
No, you do not need to set up an appointment to try on Mother's dresses. There will be stylists throughout the store who will be floating and can answer questions for you. But if you'd like more personal assistance and help, you can schedule a 45 minute appointment Monday-Friday. If you're looking for a shopping experience that is quieter and less people in the store, and you are looking for a stylist to help you, set up a Mother's appointment with us during the week and we will have you set in the perfect dress in no time! If you cannot come during the week, we will have stylists throughout the salon who will be able to answer your questions on Saturday's.
Once you've said "Yes" to your fiancé, it's time to say "Yes" to your dress! Usually ordering your bridal gown is one of the top 3 things a bride does after she gets engaged. Your bridal gown will set the tone for your entire wedding, from your venue, to the color of your bridesmaid dresses! Bridal Gowns take approximately 3-6 months to come in, and you need to remember to leave at least 3 months for alterations, so we suggest ordering at least 9 months before your wedding to avoid any additional charges for rush fees.

Bridesmaid dresses take approximately 3-5 months to come in; remember to leave time for getting the dresses to your bridesmaids and 3 months for any alterations done at Brandi's.

Accessories take approximately 2-4 months to come in.

Mother's dresses take approximately 3-5 months to come in, and please keep in mind that alterations take 3 months, so allow for at least 8 months before the wedding to avoid any additional charges for rush fees.

Many of our dresses are available for Rush delivery at an additional cost.
We do not offer alterations on our gowns, but we have a list of wonderful seamstresses that can accommodate our customers. We will give you their contact information upon purchase!
YES we do! When you become a Brandi's Bride (when you get your bridal gown with us), your bridesmaids will also receive 10% off their dresses. Buying a bridal gown through Brandi's Bridal Galleria makes you a member of our Brandi's Platinum Rewards Club, which gives you many other discounts throughout the entire store on items including accessories and undergarments. If the Bride gets her bridal gown with us and Bridesmaid dresses, Mom's get a 10% discount also on their dresses.

All sales are final and cannot be cancelled. Because each item is made-to-order, we cannot accommodate exchanges or refunds under any circumstances.
I'm sorry, but Brandi's does not carry prom dresses.