Here are some of our most frequently asked questions by our customers. We hope these help you too!
Do I need to make an appointment to try on dresses?
Yes - Appointments are required for all try-ons. Feel free to use our online scheduler or give us a call to book your appointment!
How long does a Bridal Gown or Bridesmaid Dress appointment last?
Your Bridal Gowns appointment is scheduled for up to 1 hour and 45 minutes. Your Bridesmaid appointment is for 1 hour and 30 minutes.
What should I bring to my appointment?
You do not need to bring anything with you, just an open mind and your closest loved ones!
How many people can I bring with me to my appointment?
We do not have guest limits at our salon, but we do have limited seating. During our peak times you will have seating for about 5 guests. We suggest to bring the people with you who will help you make the perfect decision.
Pro tip: our brides often tell us that too many guests can be overwhelming!
Pro tip: our brides often tell us that too many guests can be overwhelming!
Will I have a private dressing room?
Of course! We want you to feel comfortable at Brandi's, so you will have a private dressing room where a stylist can help you. We do not want you to have to dress in front of anyone else. Your party will have seating outside of your dressing room alongside our runways!
Can we bring our own champagne or wine?
Food and beverages are not allowed inside the salon. However, we do gift you a free glass of wine on us at our local winery when you say YES to the dress!
What are the price ranges in your store?
Bridal Gowns: $859 - $3579 - with most gowns are between $1499-$1899
Off-the-rack Bridal Gowns: $99-$2499
Bridesmaids: $159 - $389
Mom's: $339 - $689
Off-the-rack Bridal Gowns: $99-$2499
Bridesmaids: $159 - $389
Mom's: $339 - $689
What sample sizes do you carry in your store?
Our sample sizes range from 8-28
Am I allowed to look through the bridal gowns myself?
Of course! Prior to your appointment you will receive a lookbook of our store's inventory. Then, at the start of your appointment, you and your stylist will work together to pull dresses from our showrooms.
Feeling overwhelmed? Our stylists are more than happy to pull selections for you!
Feeling overwhelmed? Our stylists are more than happy to pull selections for you!
Do you sell Wedding Dresses off the rack?
YES - we have over 250 gowns ready to go home with you! Whether love can't wait or you're looking for a great deal, we've got your dress.
Do I need an appointment to try on Mother's dresses?
We offer mother's shopping appointments during the week. Work with one of our expert stylists during your 45 minute appointment to find the perfect dress!
On Saturdays, all of our mother's shopping is done by walk-in and is more self-service. We reserve two fitting rooms all day on Saturdays for mother's shopping.
On Saturdays, all of our mother's shopping is done by walk-in and is more self-service. We reserve two fitting rooms all day on Saturdays for mother's shopping.
When should I order my dress?
Special Order bridal gowns take approximately 3-7 months for delivery. Add in a few months for alterations, and ideally you'd want to purchase your dress 9-12 months out from your wedding.
Need something faster? Bridal gown rush delivery is available for an additional charge.
Bridesmaids and Mother's dresses take about 3-5 months for delivery and require about 2-3 months for alterations.
Need something faster? Bridal gown rush delivery is available for an additional charge.
Bridesmaids and Mother's dresses take about 3-5 months for delivery and require about 2-3 months for alterations.
Do you offer alterations?
We do not offer alterations on our gowns, but we have a list of wonderful seamstresses that can accommodate our customers. We will give you their contact information upon purchase!
Can I cancel an order or return a dress?
All sales are final and cannot be cancelled. Because each item is made-to-order, we cannot accommodate exchanges or refunds under any circumstances.
Does Brandi's carry Prom or Homecoming dresses?
Brandi's does not carry prom or homecoming dresses.
Can children/kids come to my appointment?
We do love children, but out of respect to our Brides & Customers, we please ask that no children under the age of 12 are allowed.
