Frequently Asked Questions

Here are some of our most frequently asked questions by our customers.  We hope these help you too!

Yes - Appointments do take precedence over walk-ins, so we suggest setting up an appointment for Bridal Gown and Bridesmaid try ons. This is to ensure our customers receive the best experience and service possible!
Your appointment is scheduled for up to 1 hour and 45 minutes
You do not need to bring anything with you, just an open mind and your closest loved ones and friends, unless you have a favorite item you'd like to bring with you! We have undergarments for you to use while finding the gown of your dreams.
We suggest to bring the people with you who will help you make the perfect decision. We have seating for about 3 people during our busiest times, but if you wish to bring more, there is always standing room!
Of course! We want you to feel comfortable at Brandi's, so you will have a private dressing room where a stylist can help you. We do not want you to have to dress in front of anyone else. Your party will have seating outside of your dressing room where you will strut your stuff on our runway to dazzle them!
At Brandi's we do a Champagne Toast with you when you order your bridal gown! We do have a liquor license to do so - so alcohol, along with any other food or drinks cannot be brought into our store.
Bridal Gowns: $499 - $5000 - with most gown below $1499
Bridesmaids: $139 - $369
Mom's: $199 - $569
Flower Girls/First Communion: $159 - $289
Suits for Purchase: $189 - $199
Tuxedos for Rent: $129 - $169 (*may be add on items)
Of course! We want you, the Bride, to be in charge! We bring you and your party into our two magnificent bridal gown rooms and you get to touch and feel each gown! We just met you and no one knows your style like you do, so we want you to pull some gowns to try on. Your stylist will probably go back and pull a few more during your appointment once you find a style you love as well. All of our bridal gowns are arranged by price, so it is easy to stay within your price point.
We have a wonderful selection of off the rack bridal gowns for those quick weddings or if you're looking for a great deal! They are on sale and can be taken out of the store the day you buy your gown.
No, you do not need to set up an appointment to try on Mother's or Prom dresses. We will have stylists throughout the salon who will be able to answer your questions.
Once you've said "Yes" to your fiancé, it's time to say "Yes" to your dress! Usually ordering your bridal gown is one of the top 3 things a bride does after she gets engaged. Your bridal gown will set the tone for your entire wedding, from your venue, to the color of your bridesmaid dresses! Bridal Gowns take approximately 3-6 months to come in, and you need to remember to leave at least 3 months for alterations, so we suggest ordering at least 9 months before your wedding to avoid any additional charges for rush fees.

Bridesmaid dresses take approximately 3-5 months to come in; remember to leave time for getting the dresses to your bridesmaids and 3 months for any alterations done at Brandi's.

Accessories take approximately 2-4 months to come in.

Mother's dresses take approximately 3-5 months to come in, and please keep in mind that alterations take 3 months, so allow for at least 8 months before the wedding to avoid any additional charges for rush fees.

Many of our dresses are available for Rush delivery at an additional cost.
YES! Most bridal stores have gone away with alterations, but Brandi wants to make it easy for you to have all of your needs done in one place. We have wonderful in-house seamstresses with decades of Bridal experience, so your gown never leaves our store! Alterations are an additional cost. Fitting appointments are offered Tuesday - Friday from open to close.
YES we do! If you order your bridal gown during your first appointment (first time trying on dresses) you will receive 10% off the price of the dress!* After you order your bridal gown with us, your bridesmaids will also receive 10% off their dresses. Buying a bridal gown through Brandi's Bridal Galleria makes you a member of our Brandi's Platinum Rewards Club, which gives you many other discounts throughout the entire store on items including accessories and undergarments.

*Some exclusions apply
All sales are final and cannot be cancelled. Because each item is made-to-order, we cannot accommodate exchanges or refunds under any circumstances.